Support, Quality Assurance
Quality and Excellent customer support feature highly in our business
philosophy. Each phase of the software development cycle, planning,
design, construction, documentation and implementation, have to
adhere to strict documentation standards.
Project tracking through client
logins
What is more, our clients have access to all phases of the project
Through our project tracking system you can see:
The milestones/deliverables originally planned
The milestones/deliverables
actually performed
The % complete
progress based on functional point analysis
Issues,
if any
Changes
to Stage Schedule, and reasons for the same
Overall
Project Status
Bug tracking and management
Our bug tracking system provides delivers quality product to our
clients. Even after the intensive quality approach bugs cannot
be avoided. But our bug management ensures bugs never get repeated.
We use Bugzilla tool for bug management.
Knowledge Management System
Our developers use our extensive knowledge management system for
resolving day-to-day mundane issues. This great knowledge-sharing
tool helps us from re-inventing the wheel and keeps us efficient.